Support
Contact Info
6 I 22 Jwahar Nagar Shree Ganganagar Rajasthan, 335001
+91 9799534567
+91 7792033333
+91 9799534567
+91 7792033333
At Ctej, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose your Personal Information when you visit our website, ctej.in (the “Site”), or make a purchase from it.
Getting Personal Data
We collects various types of personal information, including device details, usage data, transaction information, and additional details if you contact customer support, to enhance your browsing experience, process transactions, and provide assistance. This data is referred to as “Personal Information” in their Privacy Policy, which outlines the specific types collected and their purposes, ensuring transparency and compliance with privacy standards.
Device details
Examples of personal information collected byctej.in. include your IP address, time zone, web browser version, cookie data, search phrases, and details about how you interact with various sections of the website, all of which help enhance user experience and site performance.
The information collected by ctej.in is used primarily for analyzing site usage and ensuring the website loads correctly, which helps improve the platform’s usability and functionality through ongoing assessments and optimizations.
When you visit ctej.in., personal information is automatically collected through the use of cookies, log files, web beacons, tags, or pixels, which help monitor and analyze your interactions with the website.
We may share the personal information collected with our service providers, such as delivery services and payment gateways, to support various aspects of our company operations and ensure smooth service delivery.
Order details
The personal data that may be collected includes your name, email address, phone number, shipping and billing addresses, and payment details such as credit card information, to facilitate transactions and provide services.
The reason for collecting the data is so that we can carry out our contractual obligations, which include offering goods or services, handling payment details, scheduling shipping, sending invoices and/or order confirmations, keeping in touch with you, assessing orders for possible fraud or risk, and, in accordance with your preferences, sending you information or adverts about our goods or services.
The personal information has been directly provided by you, making you the primary source of the data collected.
To support our business operations, we may share your personal information with trusted service providers like delivery companies and payment gateways to facilitate transactions, deliveries, and other related services.
Details about customer support
Examples of personal information we may collect include your name, email address, phone number, order details, and any additional information you provide during customer support interactions.
The purpose of collecting this data is to provide effective customer support, allowing us to respond promptly to your inquiries, resolve issues efficiently, and offer necessary assistance.
Whenever you engage with our customer support team, we directly collect the personal information you provide, including your name, contact details, and any relevant order or issue-related information.
We do not share your personal information with outside parties for business purposes; instead, it is used solely internally to ensure you receive the best possible customer service experience.
Minors
Users under the age of [INSERT AGE] are not permitted to use this site, and we do not intentionally collect personal data from minors. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the provided address to request its deletion.
Exchange of Personal Data
To assist us in delivering our services and fulfilling our contractual obligations, we may share your Personal Information with outside service providers, such as payment processors, technical support teams, or shipping companies, to ensure seamless and efficient service delivery.
We operate our internet store using WordPress; please review WordPress’s privacy policy to understand how they handle and protect your personal data.
To safeguard our rights or adhere to legal obligations, we may disclose your personal information in response to subpoenas, search warrants, or other lawful requests for information.
Advertising Behaviour
As previously stated, we use your Personal Information to send you marketing messages or targeted ads that we believe would be of interest to you, such as promotional offers, product updates, or personalized recommendations based on your browsing and purchase history.
We utilize Google Analytics to understand how users interact with our website, helping us improve your experience; you can review Google’s privacy policy here for more details on how they handle your personal information, and you also have the option to opt out of Google Analytics tracking if you prefer not to share your data.
We may share information about your activity on the Site, including purchases and interactions with our ads on other platforms, with our advertising partners to improve targeted advertising; some data is shared directly, while other times it is done with your consent through cookies or similar technologies that track your usage.
Making Use of Personal Data
We use the personal information you provide to us to deliver our services effectively, including sending you updates about new products, services, and offers, processing and fulfilling your orders, and managing payments to ensure a seamless transaction experience.
legal foundation
If you reside in the European Economic Area (EEA), we process your personal information in compliance with the GDPR based on legal grounds such as your consent, the necessity to perform a contract with you, compliance with legal obligations, protection of our legitimate interests, or to protect your vital interests, ensuring your data is handled lawfully and securely.
Retention
Unless otherwise specified, we retain your Personal Information after your order from atyaluxury.com is completed to facilitate future transactions, improve our services, and comply with legal obligations; for more details about your rights to request deletion of your data, please refer to the ‘Your rights’ section below.
Cookies
When you visit ctej.in, cookies—small data files stored on your device—are used to enhance your browsing experience by remembering your preferences, login details, and region selections, making navigation more convenient and personalized; they also gather anonymous usage data to help us understand how visitors interact with the site, whether they are new or returning users.
Do Not Track
Please be advised that we do not modify our data collection and usage policies in response to a “Do Not Track” signal from your browser, as there is currently no universally accepted industry standard for how to interpret and respond to these signals.
Changes
Please note that our data collection and usage policies remain unchanged in response to a “Do Not Track” signal, as there is currently no widely adopted industry standard for handling such signals.
Contact
If you have any questions or would like more information about our privacy policies, please feel free to contact us via email at info@ctej.in or send a letter to the address provided below:
6 i 2, 2, Jawahar Nagar, Sri Ganganagar, Rajasthan 335001
